Where is the "Help" at YVR?

The Canada Border Services Agency, which once again has let a criminal immigrant stay in Canada, is now saying that it will clean up its act at YVR.

Nice.

But there is no mention of the simplest thing.

How about a team of three employees who act as roving ambassadors - 24/7 - to look for people who are understandably lost and confused in the loony bin of corridors and lines that YVR presents? How about people who are actually paid to offer help?

What a concept.

YVR is making a fortune, not only in Richmond, but selling its expertise to a number of other airports around the world.

Go ahead, spend a bit of cash, hire a few people, save a life.